Privacy policy.
Last updated 22 October 2026
Kyjer (ABN 56 316 551 824) is a two-person website rebuild studio based in Australia. This policy explains what personal information we collect through this website, why, and what we do with it.
What we collect
When you send an enquiry through one of our forms, we collect what you enter:
- The quote form on our homepage asks for your name, your email and your enquiry.
- The agency form on our white-label page asks for your name, work email, role, and agency or studio, your agency's website, and details about the project: type, platform, deadline, systems to integrate, whether you need an NDA signed first, and any notes you add.
- The migration quote form on our WooCommerce to Shopify page asks for your name, your email, your store's web address and anything you add.
If you email us directly, we collect your email address and whatever you include in your message.
We don't ask for sensitive information, and we ask that you don't include it in the form.
Information collected automatically
We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps and session replay, so we can improve it. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of pages and online activity. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement. You can block or delete these cookies in your browser settings.
We don't use advertising cookies.
Like every website, it relies on a few service providers to load. When you visit, your browser connects to:
- Netlify, which hosts the site and processes standard server logs (such as IP address, browser type and pages requested) to deliver and secure it.
- Microsoft Clarity, which records how visitors use the site, as described above.
- Google Fonts, which serves the typefaces.
- cdnjs (Cloudflare) and jsDelivr, which serve the scripts that run the page animations.
These providers receive your IP address as part of delivering their files, and handle it under their own privacy policies.
How we use it
- To reply to your enquiry and arrange a first call.
- To understand your project well enough to scope and quote it.
- To deliver, document and support the work if we go ahead together.
- To keep business records we're required to keep.
We don't sell your information, rent it out, or add you to a marketing list without your consent.
Where it's stored
Form submissions are received through Netlify and passed to our email and business tools. Website usage data from Microsoft Clarity is stored by Microsoft. Some of these providers store data outside Australia, including in the United States. We use reputable providers and take reasonable steps to make sure they protect your information.
How long we keep it
We keep enquiry details for as long as we need them to respond, scope and deliver work for you, and to meet our legal and record-keeping obligations. After that, we delete them.
Access, correction and deletion
You can ask to see the personal information we hold about you, have it corrected, or have it deleted. Email hello@kyjer.com and one of us will reply directly.
Questions and complaints
If you have a concern about how we've handled your information, email hello@kyjer.com and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
If we change how we handle personal information, we'll update this page and the date at the top.