Process

How a build runs.

Four milestones, from discovery to launch. Each one is signed off against the written scope, and paid when it's done. Nothing moves until you've seen it.

Before M1

The scope comes first, in writing.

The full scope and the full figure, in writing, before anything starts. We price on scope and complexity, never by the hour.

We recommend the platform that fits your business: Webflow, Shopify or Shopify Plus, WordPress when the business already runs on it, or a headless build on Vercel and Payload. We explain the trade-offs in writing.

Bring whoever signs off to the first call. We'll still talk without them, but we can't scope without the person who signs off.

In writing, before anything starts

  • What's included
  • What isn't
  • What it costs
  • The schedule, milestone by milestone
Milestones

Four milestones. Each one paid when you can see it.

The scope is written before we start. Each milestone is signed off against it, and paid when it's done.

Milestone 1 of 4

M1. Discovery and audit.

We audit your site's UX and speed, platform, integrations, content and SEO. Then we turn what we find into a strategy document with KPIs, so we agree up front what the rebuild has to achieve.

What you get

  • An audit of your current site's UX and speed
  • A review of your platform and every system it connects to
  • A content and SEO audit
  • A strategy document with KPIs
Sign-off
You review the audit and the strategy, and sign them off against the scope.
Payment
Paid once it's signed off.

Milestone 2 of 4

M2. Architecture and design.

We plan how the site is structured, how people move through it and how it connects to your systems, then design it. All of it is approved before any code.

What you get

  • Sitemap
  • User flows
  • Wireframes
  • A UI design system
  • Integration architecture: what connects to what, and how data moves between them
Sign-off
Approved by you before any code is written.
Payment
Paid once it's signed off.

Milestone 3 of 4

M3. Build.

We build the site and everything behind it: a CMS modelled around how your team edits, every integration in the scope, your data migrated, and every old URL mapped to its new home.

What you get

  • The site, built on the platform in your scope
  • A CMS modelled around how your team edits
  • Every integration in the scope
  • Data migration
  • A full 301 redirect map
  • Metadata and schema carried over deliberately
Sign-off
You see it working before you sign it off.
Payment
Paid once it's signed off.

Milestone 4 of 4

M4. Launch.

We test everything, go live in stages and monitor the site after launch. Your team is trained, and gets the documentation to run it.

What you get

  • QA
  • Staged go-live
  • Post-launch monitoring
  • Team training
  • Documentation and SOPs
  • A defined support window, written into your scope
Sign-off
Signed off against the scope once you're live.
Payment
Paid once it's signed off. The support window runs after go-live.
Payment

Paid when you can see it.

Every payment is tied to a milestone you can see. Each milestone is signed off against the written scope, and paid when it's done.

Weekly or staged, your choice. No lump sum up front for nothing.

Who does the work

The same two people, start to finish.

Georgia and Mike run every milestone themselves: strategy, design, development and integrations. No juniors, no account managers, no handoffs. The people you meet on the first call are the people who launch your site.

After launch

Guaranteed work. And we're still here after launch.

A rebuild isn't finished the day it goes live. We stand behind everything we build, and the people who built it stay on hand afterwards.

01

Our work is guaranteed.

If anything we build doesn't do what the signed-off scope says it should, we fix it at our cost. No change request, no debate.

02

Support after launch.

Every build includes a defined support window after go-live, written into your scope: monitoring, fixes and help for your team while they settle in.

03

Backup when you need it.

After that, the same two seniors are a message away for changes, fixes and new integrations. No ticket queue, no starting over with someone new.

Stalled build

Already mid-project with another agency.

Often, we can help. We start with an audit of what's been built, give you honest options, and scope a fixed rescue.

Fixed scope.

Priced on value, never hourly
Scope and fit

The full scope and the full figure, in writing, before anything starts.

We price on scope and complexity, never by the hour. You see what's included, what isn't and what it costs before you commit, and every payment is tied to a milestone you can see.

This is for you if

  • Real revenue rides on the site.
  • You have systems to integrate, or a large catalogue or content library.
  • A previous agency let you down.
  • The person who signs off will be on the first call.

This isn't for you if

  • You want a template or a quick site.
  • You need a "refresh".
  • You're comparing quotes on price alone.
  • You'd rather the decision-maker joined later, once a scope exists.
Questions

Asked before every rebuild.

01What does a Kyjer rebuild cost?

On scope and complexity, never hourly, with the full figure in writing before anything starts. Get in touch and we'll tell you early, and plainly, whether we're the right fit for the size of your build.

02How do payments work?

By milestone, weekly or staged, tied to work you can see. No large lump sum up front for nothing.

03How long does a rebuild take?

Most rebuilds take four to twelve weeks, depending on complexity: catalogue size, the number of systems to integrate and how much is being migrated. You get the schedule, milestone by milestone, before we start.

04Who actually builds my site?

Georgia and Mike. Strategy, design, development and integrations. No juniors, no account managers, no handoffs.

05Which platform will you recommend?

The one that fits your business: Webflow, Shopify or Shopify Plus, or a headless build on Vercel and Payload. We explain the trade-offs in writing.

06Will we lose our search rankings?

Not if the migration is done properly. Every old URL is mapped to its new destination with a 301 redirect, metadata and schema are carried over deliberately, and we monitor after launch.

07What happens after launch?

Staged go-live, monitoring, team training, documentation and SOPs, and a defined support window. Our work is guaranteed: if anything doesn't work as scoped, we fix it at our cost. After the window closes, we're still here for changes and fixes.

Free quote

Tell us what you're rebuilding.

A senior specialist reads every enquiry and replies within one business day. You get a fixed scope, in writing, before anything starts.